/* ============================================================
   JOI JASPER — site.css
   Renk paleti logodan turetildi (yesil zumrut)
   ============================================================ */

:root {
    --jj-green-900: #06401b;
    --jj-green-800: #0a5c2b;
    --jj-green-700: #0f7a3a;   /* Logo ana yesili */
    --jj-green-600: #138c44;
    --jj-green-500: #1ea857;
    --jj-green-400: #2bc16d;
    --jj-green-300: #6dd99a;
    --jj-green-100: #d8f3e2;
    --jj-green-050: #ecf9f2;

    --jj-cream:     #fdfbf6;
    --jj-ink:       #0e1f15;
    --jj-muted:     #6b7c72;
    --jj-line:      #e6efe9;

    --jj-bg:        #f4f7f4;

    --jj-grad:      linear-gradient(135deg, var(--jj-green-700) 0%, var(--jj-green-500) 50%, var(--jj-green-400) 100%);
    --jj-grad-soft: linear-gradient(135deg, #0f7a3a 0%, #138c44 35%, #2bc16d 100%);
    --jj-grad-btn:  linear-gradient(135deg, #0a5c2b 0%, #0f7a3a 50%, #1ea857 100%);

    --jj-shadow-lg: 0 20px 60px -10px rgba(15, 122, 58, 0.35), 0 8px 20px -8px rgba(0,0,0,0.15);
    --jj-shadow-md: 0 10px 30px -10px rgba(15, 122, 58, 0.25), 0 4px 10px -4px rgba(0,0,0,0.08);
    --jj-shadow-sm: 0 2px 6px rgba(0,0,0,.06);

    --jj-radius:    14px;
    --jj-radius-lg: 22px;
}

html, body { height: 100%; }

body {
    background: var(--jj-bg);
    font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    color: var(--jj-ink);
}

/* ===================== NAVBAR ===================== */
.jj-navbar {
    background: var(--jj-grad-soft) !important;
    box-shadow: 0 2px 10px rgba(0,0,0,.08);
    backdrop-filter: saturate(180%) blur(10px);
}
.jj-navbar .navbar-brand { font-weight: 700; letter-spacing: .3px; }
.jj-navbar .nav-link {
    color: rgba(255,255,255,.88) !important;
    font-weight: 500;
    transition: color .2s, transform .15s;
}
.jj-navbar .nav-link:hover { color: #fff !important; transform: translateY(-1px); }
.jj-navbar .nav-link i { margin-right: .25rem; }
.jj-navbar .badge-light { background: rgba(255,255,255,.85); color: var(--jj-green-800); }

.jj-main { padding-top: 70px; padding-bottom: 60px; min-height: calc(100vh - 50px); }
.jj-main-login { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px; }

/* ===================== iOS LOGIN ===================== */
.jj-login-body {
    margin: 0;
    min-height: 100vh;
    background: linear-gradient(135deg, #06401b 0%, #0a5c2b 25%, #0f7a3a 55%, #1ea857 85%, #2bc16d 100%);
    background-size: 200% 200%;
    animation: jj-bg-pan 18s ease-in-out infinite alternate;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    position: relative;
    overflow: hidden;
}

@keyframes jj-bg-pan {
    0%   { background-position: 0% 50%; }
    100% { background-position: 100% 50%; }
}

/* Yumusatici desen / blob'lar */
.jj-login-body::before,
.jj-login-body::after {
    content: "";
    position: absolute;
    border-radius: 50%;
    filter: blur(80px);
    opacity: .55;
    z-index: 0;
    pointer-events: none;
}
.jj-login-body::before {
    width: 480px; height: 480px;
    background: #2bc16d;
    top: -120px; left: -120px;
    animation: jj-float 14s ease-in-out infinite;
}
.jj-login-body::after {
    width: 540px; height: 540px;
    background: #06401b;
    bottom: -180px; right: -160px;
    animation: jj-float 18s ease-in-out infinite reverse;
}
@keyframes jj-float {
    0%, 100% { transform: translate(0, 0) scale(1); }
    50%      { transform: translate(40px, 30px) scale(1.06); }
}

.login-wrap {
    width: 100%;
    max-width: 420px;
    position: relative;
    z-index: 1;
    animation: jj-card-in .8s cubic-bezier(.2,.9,.25,1.2);
}

@keyframes jj-card-in {
    from { opacity: 0; transform: translateY(24px) scale(.96); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

.login-card {
    background: rgba(255, 255, 255, 0.78);
    backdrop-filter: saturate(180%) blur(28px);
    -webkit-backdrop-filter: saturate(180%) blur(28px);
    border: 1px solid rgba(255,255,255,0.55);
    border-radius: var(--jj-radius-lg);
    overflow: hidden;
    box-shadow: var(--jj-shadow-lg);
}

.login-header {
    padding: 32px 32px 8px;
    text-align: center;
}
.login-logo {
    width: 88px;
    height: 88px;
    margin: 0 auto 18px;
    border-radius: 22px;
    background: #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 12px 28px -10px rgba(15,122,58,.45), inset 0 0 0 1px rgba(15,122,58,.08);
    transition: transform .35s cubic-bezier(.2,.9,.25,1.2);
}
.login-logo:hover { transform: translateY(-2px) rotate(-2deg); }
.login-logo img { width: 64px; height: 64px; display: block; }

.login-header h3 {
    font-weight: 700;
    letter-spacing: .3px;
    color: var(--jj-green-800);
    margin-bottom: 2px;
}
.login-header p { color: var(--jj-muted); }

.login-body { padding: 14px 28px 24px; }
.login-footer { padding: 0 0 18px; color: var(--jj-muted); }

/* iOS-style input fields */
.jj-field {
    position: relative;
    margin-bottom: 14px;
}
.jj-field label {
    display: block;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .8px;
    color: var(--jj-green-800);
    margin: 0 0 6px 4px;
}
.jj-field .jj-input {
    width: 100%;
    height: 52px;
    padding: 0 16px 0 46px;
    background: rgba(255,255,255,0.85);
    border: 1px solid rgba(15,122,58,.18);
    border-radius: 14px;
    font-size: 16px;
    color: var(--jj-ink);
    transition: border-color .2s, box-shadow .25s, background .2s;
    -webkit-appearance: none;
}
.jj-field .jj-input:focus {
    outline: none;
    background: #fff;
    border-color: var(--jj-green-500);
    box-shadow: 0 0 0 4px rgba(30,168,87,.18);
}
.jj-field .jj-icon {
    position: absolute;
    left: 16px;
    top: 38px;
    color: var(--jj-green-700);
    font-size: 16px;
    pointer-events: none;
    transition: color .2s;
}
.jj-field .jj-input:focus + .jj-icon,
.jj-field .jj-input:focus ~ .jj-icon { color: var(--jj-green-500); }

/* iOS-style animated button */
.jj-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    height: 52px;
    margin-top: 6px;
    padding: 0 22px;
    border: 0;
    border-radius: 14px;
    background: var(--jj-grad-btn);
    background-size: 200% 200%;
    background-position: 0% 50%;
    color: #fff;
    font-weight: 600;
    font-size: 16px;
    letter-spacing: .3px;
    cursor: pointer;
    box-shadow: 0 12px 24px -10px rgba(15,122,58,.55), inset 0 1px 0 rgba(255,255,255,.25);
    transition: transform .2s cubic-bezier(.2,.9,.25,1.2), box-shadow .2s, background-position .6s ease;
    position: relative;
    overflow: hidden;
}
.jj-btn:hover {
    transform: translateY(-2px);
    background-position: 100% 50%;
    box-shadow: 0 18px 30px -10px rgba(15,122,58,.65), inset 0 1px 0 rgba(255,255,255,.3);
}
.jj-btn:active {
    transform: translateY(0) scale(.985);
    box-shadow: 0 6px 14px -8px rgba(15,122,58,.45);
}
.jj-btn:focus { outline: none; box-shadow: 0 0 0 4px rgba(30,168,87,.25), 0 12px 24px -10px rgba(15,122,58,.55); }

/* Shine sweep on hover */
.jj-btn::before {
    content: "";
    position: absolute;
    top: 0; left: -120%;
    width: 60%; height: 100%;
    background: linear-gradient(120deg, transparent 0%, rgba(255,255,255,.35) 50%, transparent 100%);
    transform: skewX(-20deg);
    transition: left .7s ease;
}
.jj-btn:hover::before { left: 130%; }

.jj-btn i { margin-right: 8px; }

/* Login alert (iOS toast benzeri) */
.jj-alert {
    background: rgba(255, 230, 230, 0.85);
    color: #861b1b;
    border: 1px solid rgba(190,40,40,.25);
    border-radius: 12px;
    padding: 10px 14px;
    font-size: 13px;
    margin: 0 0 14px;
    backdrop-filter: blur(10px);
    animation: jj-alert-in .35s ease;
}
@keyframes jj-alert-in {
    from { opacity: 0; transform: translateY(-6px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* ===================== Stat cards ===================== */
.stat-card {
    background: #fff;
    border-radius: var(--jj-radius);
    padding: 20px 16px;
    box-shadow: var(--jj-shadow-md);
    text-align: center;
    border-left: 4px solid var(--jj-green-300);
    transition: transform .2s ease, box-shadow .2s ease;
}
.stat-card:hover { transform: translateY(-3px); box-shadow: 0 14px 30px -10px rgba(15,122,58,.25); }
.stat-card .stat-num { font-size: 2rem; font-weight: 700; line-height: 1; color: var(--jj-green-800); }
.stat-card .stat-lbl { color: var(--jj-muted); font-size: .9rem; margin-top: 6px; }

.stat-open     { border-left-color: #1ea857; }
.stat-open     .stat-num { color: #1ea857; }
.stat-progress { border-left-color: #f0a040; }
.stat-progress .stat-num { color: #f0a040; }
.stat-wait     { border-left-color: #95a5a6; }
.stat-wait     .stat-num { color: #95a5a6; }
.stat-closed   { border-left-color: var(--jj-green-700); }
.stat-closed   .stat-num { color: var(--jj-green-700); }

/* ===================== Status / Priority Badges ===================== */
.badge { padding: .4em .65em; font-weight: 500; border-radius: 8px; }

.jj-status-acik       { background: #1ea857; color: #fff; }
.jj-status-islemde    { background: #f0a040; color: #fff; }
.jj-status-beklemede  { background: #95a5a6; color: #fff; }
.jj-status-cozuldu    { background: var(--jj-green-700); color: #fff; }
.jj-status-kapali     { background: #6c757d; color: #fff; }

.jj-pri-dusuk   { background: #d8f3e2; color: var(--jj-green-800); }
.jj-pri-normal  { background: #ecf9f2; color: var(--jj-green-700); }
.jj-pri-yuksek  { background: #fff3cd; color: #856404; }
.jj-pri-acil    { background: #f8d7da; color: #721c24; }

/* ===================== Tables ===================== */
.jj-table { font-size: .92rem; }
.jj-table thead th { font-weight: 600; border-bottom: 2px solid var(--jj-line); color: var(--jj-green-800); }
.jj-table tbody tr { transition: background .15s; }
.jj-table tbody tr:hover { background: var(--jj-green-050); }
.jj-table code { background: #ecf9f2; color: var(--jj-green-700); padding: 2px 6px; border-radius: 6px; font-size: .85em; }

/* ===================== Cards / forms ===================== */
.card { border: 1px solid var(--jj-line); border-radius: var(--jj-radius); }
.card .card-header { border-bottom: 1px solid var(--jj-line); }
.btn-primary {
    background: var(--jj-grad-btn);
    border: 0;
    transition: transform .15s, box-shadow .2s, background-position .6s;
    background-size: 200% 200%;
}
.btn-primary:hover { background-position: 100% 50%; transform: translateY(-1px); }
.btn-primary:active { transform: translateY(0) scale(.985); }
.btn-primary:focus { box-shadow: 0 0 0 4px rgba(30,168,87,.25); }

.form-control:focus { border-color: var(--jj-green-500); box-shadow: 0 0 0 .2rem rgba(30,168,87,.18); }

/* ===================== Notes ===================== */
.jj-note {
    border: 1px solid var(--jj-line);
    border-radius: 10px;
    padding: 12px 14px;
    margin-bottom: 10px;
    background: #fff;
}
.jj-note-admin    { border-left: 4px solid var(--jj-green-700); background: var(--jj-green-050); }
.jj-note-customer { border-left: 4px solid var(--jj-green-400); }
.jj-note-internal { background: #fff8e1; border-left-color: #f0a040; }
.jj-note-head     { font-size: .92rem; }
.jj-pre           { white-space: pre-wrap; word-wrap: break-word; }

/* ===================== Autocomplete ===================== */
.jj-autocomplete {
    max-height: 220px;
    overflow-y: auto;
    margin-top: 4px;
    border-radius: 10px;
    box-shadow: var(--jj-shadow-md);
}
.jj-autocomplete .list-group-item { cursor: pointer; padding: .5rem .75rem; }
.jj-autocomplete .list-group-item:hover { background: var(--jj-green-050); }

.jj-footer { background: transparent; }

/* ===================== Responsive ===================== */
@media (max-width: 575.98px) {
    .stat-card { padding: 14px 10px; }
    .stat-card .stat-num { font-size: 1.5rem; }
    .jj-navbar .brand-text { font-size: 1rem; }
    .jj-main { padding-top: 64px; }
    h2 { font-size: 1.4rem; }
    .jj-table { font-size: .85rem; }
    .jj-table td, .jj-table th { padding: .5rem .4rem; }
    .login-header { padding: 24px 24px 4px; }
    .login-body   { padding: 12px 20px 20px; }
    .login-logo   { width: 76px; height: 76px; border-radius: 18px; }
    .login-logo img { width: 54px; height: 54px; }
}

.card .table-responsive { max-height: 65vh; }

/* ==========================================================
   iOS DASHBOARD ENHANCEMENTS (Customer + Admin tarafi)
   ========================================================== */

/* Genis container */
.jj-container {
    width: 100%;
    max-width: 1480px;
    margin-left: auto;
    margin-right: auto;
    padding-left: 24px;
    padding-right: 24px;
}
@media (max-width: 575.98px) {
    .jj-container { padding-left: 14px; padding-right: 14px; }
}

/* Body arkaplani — soft mint */
body { background: linear-gradient(180deg, #eff7f1 0%, #f4f7f4 30%, #f4f7f4 100%); }

/* Sayfa basligi */
.jj-page-head {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin: 8px 0 22px;
}
.jj-page-head h2 {
    margin: 0;
    font-weight: 700;
    color: var(--jj-green-800);
    font-size: 1.6rem;
    letter-spacing: -0.2px;
}
.jj-page-head h2 i {
    background: var(--jj-grad-btn);
    color: #fff;
    width: 38px;
    height: 38px;
    border-radius: 12px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    margin-right: 10px;
    box-shadow: 0 6px 14px -6px rgba(15,122,58,.5);
}
.jj-page-head .actions .btn { border-radius: 12px; padding: 10px 18px; font-weight: 600; }
.jj-page-head .actions .btn i { margin-right: 6px; }

/* ====== Renkli stat kartlari ====== */
.jj-stat {
    position: relative;
    border-radius: 20px;
    padding: 20px 22px;
    color: #fff;
    overflow: hidden;
    box-shadow: 0 14px 30px -12px rgba(15,122,58,.35), 0 4px 10px -4px rgba(0,0,0,.08);
    transition: transform .25s cubic-bezier(.2,.9,.25,1.2), box-shadow .25s;
    min-height: 120px;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    cursor: default;
}
.jj-stat:hover {
    transform: translateY(-4px);
    box-shadow: 0 22px 44px -14px rgba(15,122,58,.5), 0 6px 14px -6px rgba(0,0,0,.1);
}
.jj-stat:after {
    content: "";
    position: absolute;
    top: -50%; right: -30%;
    width: 220px; height: 220px;
    background: radial-gradient(circle, rgba(255,255,255,.18) 0%, transparent 70%);
    border-radius: 50%;
    pointer-events: none;
}
.jj-stat .num {
    font-size: 2.4rem;
    font-weight: 800;
    line-height: 1;
    letter-spacing: -1px;
}
.jj-stat .lbl {
    font-size: .9rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .5px;
    opacity: .92;
    display: flex;
    align-items: center;
    gap: 8px;
}
.jj-stat .ico {
    position: absolute;
    bottom: 14px;
    right: 18px;
    font-size: 56px;
    opacity: .14;
    pointer-events: none;
}
.jj-stat-open      { background: linear-gradient(135deg, #2bc16d 0%, #1ea857 100%); }
.jj-stat-progress  { background: linear-gradient(135deg, #f7b955 0%, #f08a30 100%);
                     box-shadow: 0 14px 30px -12px rgba(240,138,48,.4), 0 4px 10px -4px rgba(0,0,0,.08); }
.jj-stat-wait      { background: linear-gradient(135deg, #6c8a8c 0%, #4f6c6e 100%);
                     box-shadow: 0 14px 30px -12px rgba(79,108,110,.4), 0 4px 10px -4px rgba(0,0,0,.08); }
.jj-stat-closed    { background: linear-gradient(135deg, #0f7a3a 0%, #0a5c2b 100%);
                     box-shadow: 0 14px 30px -12px rgba(10,92,43,.5), 0 4px 10px -4px rgba(0,0,0,.08); }

a.jj-stat-link, a.jj-stat-link:hover, a.jj-stat-link:focus { text-decoration: none; color: inherit; }

/* ====== iOS-style content card ====== */
.jj-card {
    background: #fff;
    border-radius: 20px;
    box-shadow: 0 6px 20px -10px rgba(15,122,58,.18), 0 2px 6px -2px rgba(0,0,0,.05);
    border: 1px solid #eaf3ec;
    overflow: hidden;
    transition: box-shadow .2s, transform .2s;
}
.jj-card:hover { box-shadow: 0 14px 36px -14px rgba(15,122,58,.28), 0 4px 10px -4px rgba(0,0,0,.06); }
.jj-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    border-bottom: 1px solid #eef5ef;
    background: linear-gradient(180deg, #ffffff 0%, #f8fcf9 100%);
}
.jj-card-head strong {
    color: var(--jj-green-800);
    font-weight: 700;
    letter-spacing: .2px;
}
.jj-card-head strong i { color: var(--jj-green-600); margin-right: 6px; }
.jj-card-body { padding: 18px 20px; }
.jj-card-foot { padding: 12px 20px; border-top: 1px solid #eef5ef; background: #fafdfb; }

/* ====== Ticket list (iOS-style row) ====== */
.jj-tlist { display: flex; flex-direction: column; }
.jj-trow {
    display: grid;
    grid-template-columns: 56px 1fr auto;
    gap: 14px;
    align-items: center;
    padding: 14px 20px;
    border-bottom: 1px solid #f0f5f1;
    text-decoration: none;
    color: var(--jj-ink);
    transition: background .15s;
}
.jj-trow:last-child { border-bottom: none; }
.jj-trow:hover { background: #f4faf6; text-decoration: none; color: var(--jj-ink); }
.jj-trow .avatar {
    width: 44px; height: 44px;
    border-radius: 14px;
    background: var(--jj-grad-btn);
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-size: 16px;
    box-shadow: 0 6px 14px -6px rgba(15,122,58,.5);
}
.jj-trow .avatar.acil      { background: linear-gradient(135deg,#e74c3c,#c0392b); box-shadow:0 6px 14px -6px rgba(231,76,60,.5); }
.jj-trow .avatar.yuksek    { background: linear-gradient(135deg,#f7b955,#f08a30); box-shadow:0 6px 14px -6px rgba(247,185,85,.5); }
.jj-trow .avatar.normal    { background: linear-gradient(135deg,#2bc16d,#1ea857); }
.jj-trow .avatar.dusuk     { background: linear-gradient(135deg,#6dd99a,#2bc16d); }
.jj-trow .meta-title { font-weight: 600; color: var(--jj-ink); }
.jj-trow .meta-sub   { font-size: .85rem; color: var(--jj-muted); margin-top: 2px; }
.jj-trow .meta-sub code { background:#ecf9f2; color: var(--jj-green-700); padding: 1px 6px; border-radius: 5px; font-size: .8em; }
.jj-trow .right { text-align: right; display: flex; flex-direction: column; gap: 4px; align-items: flex-end; }
.jj-trow .right .date { font-size: .78rem; color: var(--jj-muted); }

.jj-empty {
    text-align: center;
    padding: 48px 20px;
    color: var(--jj-muted);
}
.jj-empty i { font-size: 42px; opacity: .35; margin-bottom: 10px; display: block; }

/* ====== iOS-style segmented filter ====== */
.jj-seg {
    display: inline-flex;
    background: #eaf2ec;
    border-radius: 12px;
    padding: 4px;
    gap: 2px;
    flex-wrap: wrap;
}
.jj-seg a {
    padding: 8px 14px;
    border-radius: 9px;
    font-size: .85rem;
    font-weight: 600;
    color: var(--jj-green-800);
    text-decoration: none;
    transition: background .15s, color .15s, transform .15s;
}
.jj-seg a:hover { background: rgba(255,255,255,.6); }
.jj-seg a.active {
    background: #fff;
    color: var(--jj-green-700);
    box-shadow: 0 2px 6px rgba(15,122,58,.15);
}

/* ====== Form/input genel iOS ====== */
.jj-form .form-control,
.jj-form select.form-control,
.jj-form textarea.form-control {
    border-radius: 12px;
    border: 1px solid #d8e6db;
    padding: 10px 14px;
    height: 46px;
    font-size: .95rem;
    background: #fbfdfb;
    transition: border-color .15s, box-shadow .2s, background .15s;
}
.jj-form textarea.form-control { height: auto; min-height: 100px; }
.jj-form .form-control:focus {
    border-color: var(--jj-green-500);
    background: #fff;
    box-shadow: 0 0 0 4px rgba(30,168,87,.16);
}
.jj-form label { font-size: .82rem; font-weight: 600; color: var(--jj-green-800); text-transform: uppercase; letter-spacing: .5px; margin-bottom: 6px; }

/* Note bubble */
.jj-bubble {
    border-radius: 16px;
    padding: 14px 16px;
    margin-bottom: 12px;
    background: #fff;
    border: 1px solid #eaf3ec;
    box-shadow: 0 4px 12px -8px rgba(15,122,58,.2);
}
.jj-bubble.from-admin    { background: linear-gradient(180deg,#ecf9f2 0%,#fff 100%); border-color:#cfe9d6; }
.jj-bubble.from-customer { background: #fff; }
.jj-bubble.internal      { background: linear-gradient(180deg,#fff8e1 0%,#fff 100%); border-color:#f7e2a3; }
.jj-bubble .who { display:flex; align-items:center; gap:8px; font-size:.85rem; }
.jj-bubble .who .avatar { width:28px; height:28px; border-radius:50%; background:var(--jj-grad-btn); color:#fff; font-size:.75rem; display:flex; align-items:center; justify-content:center; font-weight:700; }
.jj-bubble .who .avatar.cust { background: linear-gradient(135deg,#6c8a8c,#4f6c6e); }
.jj-bubble .when { color: var(--jj-muted); font-size:.78rem; }

/* Detail header banner */
.jj-detail-head {
    border-radius: 22px;
    padding: 20px 24px;
    background: linear-gradient(135deg, #ecf9f2 0%, #ffffff 60%);
    border: 1px solid #d8ecde;
    margin-bottom: 22px;
}

/* Filter card */
.jj-filter {
    background: #fff;
    border-radius: 18px;
    padding: 16px 18px;
    margin-bottom: 18px;
    border: 1px solid #eaf3ec;
    box-shadow: 0 4px 14px -10px rgba(15,122,58,.2);
}

/* Floating action button (mobile new ticket) */
.jj-fab {
    display: none;
    position: fixed;
    bottom: 22px; right: 22px;
    width: 58px; height: 58px;
    border-radius: 50%;
    background: var(--jj-grad-btn);
    color: #fff;
    align-items: center; justify-content: center;
    font-size: 22px;
    box-shadow: 0 14px 30px -8px rgba(15,122,58,.5);
    z-index: 50;
    transition: transform .15s;
}
.jj-fab:hover { color:#fff; transform: scale(1.05); text-decoration: none; }
.jj-fab:active { transform: scale(.94); }
@media (max-width: 575.98px) { .jj-fab { display: flex; } .jj-page-head .actions { display: none; } }

/* Avatar inline */
.jj-avatar-sm {
    width: 32px; height: 32px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color:#fff; font-weight:700; font-size:.78rem;
    background: var(--jj-grad-btn);
}

/* User row */
.jj-userrow {
    display: grid;
    grid-template-columns: 44px 1fr auto;
    gap: 12px;
    align-items: center;
    padding: 12px 16px;
    border-bottom: 1px solid #f0f5f1;
}
.jj-userrow:last-child { border-bottom: none; }
.jj-userrow .name { font-weight: 600; }
.jj-userrow .email { font-size: .82rem; color: var(--jj-muted); }

/* Pill role badge */
.jj-pill {
    padding: 4px 10px; border-radius: 999px; font-size: .72rem;
    font-weight: 600; letter-spacing: .3px;
}
.jj-pill.admin    { background: linear-gradient(135deg,#0f7a3a,#1ea857); color:#fff; }
.jj-pill.customer { background:#ecf9f2; color: var(--jj-green-800); border:1px solid #cfe9d6; }
.jj-pill.active   { background:#d8f3e2; color: var(--jj-green-800); }
.jj-pill.inactive { background:#e9ecef; color: #6c757d; }

/* ===================== Dropzone ===================== */
.jj-dropzone {
    display: block;
    border: 2px dashed #b6d8c0;
    border-radius: 14px;
    padding: 22px 16px;
    text-align: center;
    background: #f6fbf7;
    cursor: pointer;
    color: var(--jj-green-800);
    transition: background .15s, border-color .15s, transform .1s;
    margin-bottom: 0;
    user-select: none;
    font-weight: normal;
}
.jj-dropzone i { font-size: 28px; color: var(--jj-green-600); margin-bottom: 6px; display: block; }
.jj-dropzone .link { color: var(--jj-green-700); text-decoration: underline; }
.jj-dropzone:hover { background: #ecf9f2; border-color: var(--jj-green-500); }
.jj-dropzone.over { background: #d8f3e2; border-color: var(--jj-green-700); transform: scale(1.01); }

/* Gizli dosya inputu (display:none yerine offscreen — bazi tarayicilar display:none input.click() i blokluyor) */
.jj-file-hidden {
    position: absolute !important;
    left: -9999px !important;
    width: 1px !important;
    height: 1px !important;
    opacity: 0 !important;
    overflow: hidden !important;
}

/* ===================== Tabs ===================== */
.jj-tabs.nav-tabs { border-bottom: 1px solid #d8e6db; }
.jj-tabs .nav-link {
    border: 0;
    border-radius: 12px 12px 0 0;
    color: var(--jj-green-800);
    font-weight: 600;
    padding: 10px 18px;
    margin-right: 4px;
    transition: background .15s;
}
.jj-tabs .nav-link:hover { background: var(--jj-green-050); }
.jj-tabs .nav-link.active {
    background: #fff;
    color: var(--jj-green-700);
    border: 1px solid #d8e6db;
    border-bottom: 1px solid #fff;
    box-shadow: 0 -2px 6px rgba(15,122,58,.05);
}

/* Segmented filter — flexible width */
.jj-seg.w-100 { width: 100%; }
.jj-seg .badge { padding: .25em .55em; font-size: .7rem; }

/* AJAX loading hint on ticket list */
#ticketListWrap { transition: opacity .15s; }

/* ===================== Bildirim zili + dropdown ===================== */
.jj-bell-wrap .jj-bell { position: relative; padding-right: 14px !important; }
.jj-bell-wrap .jj-bell i { font-size: 1.05rem; }
.jj-bell-badge {
    position: absolute;
    top: 6px; right: 4px;
    min-width: 18px; height: 18px;
    padding: 0 5px;
    border-radius: 9px;
    background: #e74c3c;
    color: #fff;
    font-size: .7rem;
    font-weight: 700;
    line-height: 18px;
    text-align: center;
    box-shadow: 0 2px 6px rgba(231,76,60,.5);
    animation: jj-bell-pulse 1.6s ease-in-out infinite;
}
@keyframes jj-bell-pulse {
    0%, 100% { transform: scale(1); box-shadow: 0 2px 6px rgba(231,76,60,.5); }
    50%      { transform: scale(1.12); box-shadow: 0 2px 14px rgba(231,76,60,.75); }
}

.jj-bell-menu {
    width: 360px;
    max-width: 92vw;
    padding: 0;
    border: 1px solid #e6efe9;
    border-radius: 14px;
    box-shadow: 0 14px 36px -14px rgba(15,122,58,.3), 0 4px 10px -4px rgba(0,0,0,.06);
    overflow: hidden;
}
.jj-bell-head {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 16px;
    border-bottom: 1px solid #eef5ef;
    background: linear-gradient(180deg, #fff 0%, #f8fcf9 100%);
}
.jj-bell-head strong { color: var(--jj-green-800); }
.jj-bell-list {
    max-height: 360px;
    overflow-y: auto;
}
.jj-bell-item {
    display: grid;
    grid-template-columns: 36px 1fr;
    gap: 10px;
    padding: 10px 14px;
    border-bottom: 1px solid #f4f8f5;
    color: var(--jj-ink);
    text-decoration: none;
    transition: background .15s;
}
.jj-bell-item:last-child { border-bottom: 0; }
.jj-bell-item:hover { background: var(--jj-green-050); color: var(--jj-ink); text-decoration: none; }
.jj-bell-item .ico {
    width: 36px; height: 36px;
    border-radius: 10px;
    background: #ecf9f2;
    display: flex; align-items: center; justify-content: center;
    font-size: 1rem;
}
.jj-bell-item.unread { background: #f6fbf7; }
.jj-bell-item.unread .text { font-weight: 600; }
.jj-bell-item.unread .ico { background: #d8f3e2; }
.jj-bell-item .meta { min-width: 0; }
.jj-bell-item .text { color: var(--jj-ink); font-size: .9rem; line-height: 1.3; word-break: break-word; }
.jj-bell-item .when { color: var(--jj-muted); font-size: .75rem; margin-top: 2px; }
.jj-bell-item .when code { background: #ecf9f2; color: var(--jj-green-700); padding: 1px 5px; border-radius: 4px; font-size: .9em; }
.jj-bell-foot {
    padding: 10px;
    border-top: 1px solid #eef5ef;
    background: #fafdfb;
}
.jj-bell-empty { padding: 24px 14px; }